Tata Communications Is Hiring For Jr. Customer Service Executive Posts. Interested candidates who are eligible can Apply Online, candidate having 2 years of experience can Apply for this position. All the further details like – Job location, salary, qualification and the official apply link are given below.
Role/Numbers Of Vacancies and Experience.
- Jr. Customer Service Executive – 2 years of work experience.
Qualifications -
- Any Graduate can Apply for this position.
Job Location
- Jr. Customer Service Executive – Across India.
Tata Communications Job Responsibilities -
Responsible for regular customer service operations and managing the infrastructure.
Maintain your usual activities and habits.
Ensure quick and efficient technical support based on SLAs.
Manage the technical support center and the escalation desk/tickets for all NOC and SOC concerns.
Monitor vendor performance, particularly critical issues, delayed cases, non-compliance with SLA, etc.
Scheduled activities and change management
Ensures prompt and effective resolution of network and SOC issues, as well as the establishment of monitoring tools and procedures.
Experience and Skills
- Excellent communication abilities in English, both written and vocal.
- previous customer service experience.
- Ability to investigate, ask inquiries, and conduct research.
- Quick learner.
- Excellent team worker.
Salary and Pay
For Jr. Customer Service Executive posts, salary will be range from 3 LPA – 4.5 LPA. (Note – Salaries mentioned are not exact figured it is based on online data from several websites like Glass-door, Quora, Ambition Box, etc. Salary figures are subject to fluctuations.)
