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Citibank Hiring for Jobs 2024 | Chat Support and Multiple Role

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Citibank hiring for Jobs 2024 for Role Chat Support and Multiple Role. Interested candidates can Apply Online , freshers can also apply. All the further details like – Job location, salary, qualification and the Official apply link are given below.

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Role/Numbers Of Vacancies and Experience.

  • Chat Support Specialist – 2-4 Years.
  • Ops Support Specialist – 0-3 Years.
  • Operational Risk Specialist – 0-2 Years.

Job Qualifications -

  • Qualification for Chat Support Specialist – Bachelor’s Degree.
  • Qualification for Ops Support Specialist – High School Diploma or Equivalent.
  • Qualification for Operational Risk Specialist – Bachelor’s Degree.

Ciribank Jobs |Job Location

  • Job location for Chat Support Specialist – Chennai.
  • Job location for Ops Support Specialist – Chennai / Pune.
  • Job location for Operational Risk Specialist – Chennai (Hybrid).

Chat Support Specialist Job | Responsibilities -

  • Handling customer inquiries, and overseeing escalation issues in a timely manner while providing excellent client service to Citi customers.

  • Find ways of delivering Tele-sales in compliance with tight laws and regulation empowering us to add value added products and services.

  • Provides daily reporting to management of productivity, quality and availability as well the ability to be required MIS indicators Drives written (e.g Email & Teamcenter) /verbal communications between supported business areas for approval correct financial entries or resolution incorrect entries.

  • Coordinate & Conduct Training as needed by Departmental StaffAnswer Disputes staff questions, to be further investigate if necessary.

  • Link to Wide and Diverse Range of Products + Services.

  • Help with Continuous Lean, process improvement projects.

  • Problem solving at complex levels following best practice /precedence/ escalating as necessary.

  • Assess risk appropriately when making business decisions, showing special attention to protecting Citigroup, its clients, and its assets. This is done by enforcing Policy, ensuring compliance with applicable laws, rules, and regulations, using good judgment when making decisions about one’s own conduct, behavior, and business practices, and transparently escalating, managing, and reporting control issues.

Ops Support Specialist Job | Responsibilities

  • To finish difficult jobs and find solutions to issues that call for in-depth inquiry or analysis, adhere to established protocols.

  • Assist the team as needed by acting as a subject matter expert, managing special projects, orienting new hires to the work unit, advising lower-level staff on a daily basis, and assigning tasks.

  • Perform fundamental research and analysis in addition to managing workflow.

  • Encourage a wide range of goods and services.

  • Inform senior managers of relevant facts and, when necessary, provide support for initiatives that lessen organizational effect or loss.

  • Assess risk appropriately when making business decisions, showing special attention to protecting Citigroup, its clients, and its assets. This is done by enforcing Policy, ensuring compliance with applicable laws, rules, and regulations, using good judgment when making decisions about one’s own conduct, behavior, and business practices, and transparently escalating, managing, and reporting control issues.

Operational Risk Specialist Job | Responsibilities

  • Acquaint yourself with the Citi Risk & Control framework and coordinate the testing process.

  • Completing the task requires adhering to prescribed procedures.

  • Bolster a wide range of goods and services.

  • Outcomes that are promptly entered into the Citi Risk & Control system

  • Working together with the offshore and onshore teams to collect the data needed to complete the testing.

  • Elevate any malfunctions in control.

Experience and Skills

  • Outstanding interpersonal abilities.
  • Excellent communication skills both in writing and speaking.
  • Outstanding data analysis and PowerPoint abilities; self-driven and meticulous
  • Analytical with a keen eye for detail, adept in using Microsoft Office, and capable at managing resources.
  • Strong problem-solving abilities and strong analytical abilities are required.

Salary and Pay

For Chat Support Specialist / Ops Support Specialist / Operational Risk Specialist – posts, salary will be range from 3 LPA – 6 LPA. (Note – Salaries mentioned are not exact figured it is based on online data from several websites like Glass-door, Quora, Ambition Box, etc. Salary figures are subject to fluctuations.)

Citibank Hiring Jobs | Important Links

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Chat Support Specialist (Chennai) -

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Ops Support Specialist (Chennai/Pune) -

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Operational Risk Specialist (Chennai-Hybrid) -

Click here
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Selection Method -

Shortlisting, assessment exams, and a virtual interview will all be used to choose candidates for Airtel positions. If a candidate is shortlisted based on their desired qualifications, he or she will be notified by the registered mobile number or email address.

Application Fee -

No application fees for any candidates. Genuine recruiters never charge money to set an interview or offer a job. If you receive such calls or emails, be cautious as this could be a scam.

Important Note -

Applications submitted after the deadline will not be accepted in any case. Applications that are incomplete, sent after the deadline, or lack enclosures will be summarily denied without explanation or communication. As a result, application forms must be submitted by the deadline. Applications that are incomplete or received too late may be rejected.

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Disclaimer

All the information provided is gathered from the organizations official website and it is only for informative purposes. We do not charge any fees to provide this information and also we don’t guarantee the job. Recruitment is to be done according to the organizations recruitment policy.

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