American Express Hiring Remote Jobs 2024 For Role Technical Support Specialist | Apply Online. Interested candidates who are eligible can Apply Online. American Express is inviting candidates for role Technical Support Specialist posts this is fully remote job (Work From Home). All further details related to this job like – Job location, salary, qualifications, and the application link are given below. Read all the information carefully before applying.
Role/Numbers Of Vacancies and Experience.
- Technical Support Specialist – 0-3 + Years of Experience.
Qualifications -
- Qualification for Technical Support Specialist – Bachelor’s Degree in Science or Engineer Degree can Apply.
American Express Job Location
- Job Location for the post Technical Support Specialist – Remote.
Job | Responsibilities -
Deliver second-level application support for GBT applications, such as travel counselor servicing and corporate applications.
Assess the number of incidents throughout the entire range of supported services.
Respond to significant incidents and application difficulties according to stated protocols.
Join major incident bridges and triage issues to provide or drive resolution.
Monitor multiple ticket lines globally to ensure tickets are not breached.
Responding quickly to application notifications and difficulties.
Author knowledge articles relevant to applications and newly discovered issues.
Quickly assess issue severity based on business effect and prioritize or de-prioritize accordingly.
Install and configure all applications for travel counselor services and business applications.
Contributes to the efficient handover of new goods.
Report production effect details to management.
Experience and Skills
Proficiency in English, strong communication skills, and exceptional problem-solving abilities
Proficient in English language.
Flexible to work in shifts.
Customer and client-focused.
Self-starter, rapid learner with the capacity and desire to learn new abilities, swiftly adjust to changing environments, and work with little supervision.
Strong Microsoft Office capabilities.
A good understanding of networking.
Job | Salary and Pay
Remuneration for Technical Support Specialist posts, salary will be range from 3 LPA – 5 LPA. (Note – Salaries mentioned are not exact figured it is based on online data from several websites like Glass-door, Quora, Ambition Box, etc. Salary figures are subject to fluctuations.)
Job | Important Links
Technical Support Specialist (Remote) -
Selection Method -
Shortlisting, assessment exams, and a virtual interview will all be used to choose candidates for Airtel positions. If a candidate is shortlisted based on their desired qualifications, he or she will be notified by the registered mobile number or email address.
Application Fee -
No application fees for any candidates. Genuine recruiters never charge money to set an interview or offer a job. If you receive such calls or emails, be cautious as this could be a scam.
Important Note -
Applications submitted after the deadline will not be accepted in any case. Applications that are incomplete, sent after the deadline, or lack enclosures will be summarily denied without explanation or communication. As a result, application forms must be submitted by the deadline. Applications that are incomplete or received too late may be rejected.
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