ICICI Bank Recruitment 2024 Role Phone Banking Officer | ICICI Bank Careers. ICICI Bank is hiring for Phone Banking officer Post interested candidates who are eligible can Apply Online, candidate having 0-5 years of experience can Apply for this position. Freshers are eligible to apply. All the further details like – Job location, salary, qualification and the official apply link are given below.
Role/Numbers Of Vacancies and Experience -
- Phone Banking Officer/ Relationship Manager-Phone Banking/ e-Relationship Manager – 0-8 years of work experience.
Qualifications -
- Minimum Graduate can Apply for the position.
Job Location -
- Phone Banking Officer/Relationship Manager-Phone Banking/e-Relationship Manager – Chennai/ Indore/ Mumbai/ Hyderabad/ Jaipur/ Bhubaneswar/ Delhi/ Bangalore.
ICICI Bank recruitment 2024 Job Responsibilities -
Build and deepen customer relationships to grow wallet share and revenue via the phone channel.
Ensure that the customer’s demands are holistically understood and solutions are provided utilizing the 360-degree banking framework by recommending the appropriate products.
Ensure that every interaction with the consumer is completely matched with quality metrics. Retain clients and boost your Net Promoter Score with exceptional service quality.
Ensure a deep awareness of all product offers and respond to customer needs/questions with relevant product information. Serve as one-point contact to the mapped clients of the bank.
Increase consumer base through referrals from existing customers.
Generate new business to reach stated targets in terms of increasing client book, volumes, and revenue from the segment.
ICICI Bank Recruitment 2024 Job Experience and Skills -
Must be able to communicate clearly and effectively with customers, understand their needs, and provide accurate information and help over the phone.
A significant emphasis on customer satisfaction is critical. This includes being patient, empathic, and courteous when dealing with queries, resolving issues, and building strong connections with clients.
Phone Banking Officers frequently execute numerous activities at once, including as managing customer calls, retrieving account information, and updating records. Strong multitasking and time management abilities are required to complete these activities effectively and efficiently.
Salary and Pay -
For Phone Banking Officer/Relationship Manager-Phone Banking/e-Relationship Manager posts, salary will be range from 3 LPA – 5 LPA. (Note – Salaries mentioned are not exact figured it is based on online data from several websites like Glass-door, Quora, Ambition Box, etc. Salary figures are subject to fluctuations.)
