Veritone (NASDAQ: VERI) designs human-centered AI solutions. Serving customers in the talent acquisition, media, entertainment and public sector industries, Veritone’s software and services empower individuals at the world’s largest and most recognizable brands to run more efficiently, accelerate decision making and increase profitability. Veritone’s leading enterprise AI platform, aiWARE™, orchestrates an ever-growing ecosystem of machine learning models, transforming data sources into actionable intelligence. By blending human expertise with AI technology, Veritone advances human potential to help organizations solve problems and achieve more than ever before, enhancing lives everywhere.
What you will do
- Assist clients with account management tasks, including regular updates and maintenance of client accounts.
- Provide timely and accurate support to clients in posting jobs to various job boards, adhering to tight turnaround times.
- Ensure compliance with service level agreements (SLAs) and maintain a high level of attention to detail in all tasks.
- Collaborate effectively with cross-functional teams to resolve client inquiries and issues promptly.
- Stay informed about the latest developments in AI technology and industry trends to better serve clients.
Job Details
Role –
Qualification –
Experience –
Salary –
Location –
Associate Client Support
Minimum Graduate In Any Stream
Relevant Experience
Upto 3.85 Lpa
Hybrid (Pan India)
Experience You Must Have
- Strong analytical skills with a knack for logical deduction.
- Excellent attention to detail and ability to multitask in a fast-paced environment.
- Good Experience in internet surfing and navigating various online platforms.
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
- Good communication skills, both written and verbal, with a customer-centric approach.
- Ability to thrive in a collaborative team environment and adapt to evolving priorities.
- Prior experience in client support or a similar role is preferred but not necessary.